Welcome to the Casida dealer area!

Glad you're here! We are pleased to welcome you as a partner for our natural products. In the dealer area tab you can conveniently shop and manage your orders. Use the Quick Order area to reorder your favorite products even faster.

Here in the tab Knowledge Center you will find all important materials, frequently asked questions and other information. If you would like to learn more about our company and our history, visit the section "About Casida".

Happy shopping and thank you for being part of our network!

Casida documents to download

Downloadbereich

Downloadbereich

Bestellformulare

EBooks

  • Basische Rezepte mit Einkaufsliste PDF
    Anschauen
  • Ratgeber ätherische Öle PDF
    Anschauen
Wir haben noch viele weitere Materialien für Sie vorbereitet.
Besuchen Sie unsere Fachkreise Seite, um mehr zu entdecken!

FAQ

1. Orders and shipping 📦

You can place orders directly via our dealer area.

No, we do not have a minimum order value. You can shop with us as you wish.

Orders received by 8:00 a.m. will likely be shipped the same business day, otherwise the following day. The standard delivery time within Germany is 1-3 working days.

Shipping costs within Germany are €4.95. Shipping is free for orders over €50. You can find further information about shipping in our general FAQ.

2. Products and availability 🛍️

All available products can be viewed in the dealer area. You can also view a current product overview download here as a PDF. Alternatively, you can request our catalog by email.

If a product is temporarily not available, the availability in the shop will be updated and displayed to you accordingly.

Please contact our support.

3. Payment and invoice 💳

We accept the following payment methods:

  • PayPal
  • Immediate transfer (Klarna)
  • Invoice (Klarna)
  • Credit card
  • Google Pay
  • Apple Pay

The invoice will be sent to you by email shortly after the order has been processed.

In our dealer area you benefit from significantly favorable conditions, we therefore do not offer a separate regulation regarding volume discounts or staggered prices.

4. Support and contact 📞

Our support is available Monday to Friday from 8:00 a.m. to 4:30 p.m. You can reach us by email at info@casida.de or by phone at +49(0)3761 7608015.

We are currently not offering any webinars or training courses. Instead, we regularly share valuable information and expertise through our newsletter, blogs and in materials such as brochures. We are also present at various events, which we also announce in our newsletter.

Of course! We provide you with free product images, brochures and other materials. Contact us to discuss your needs.

5. Data protection and contracts 🔒

We take data protection very seriously. Your data will only be used for processing your orders and communication. Further information can be found in our Privacy Policy.

Yes, you can terminate your partnership at any time in writing by email or post. Open invoices must be paid before termination.

6. You have more questions❓

Please take a look at our general FAQ, there is a lot more information listed there. You can also contact us directly via the contact form, email or by telephone. Our team will be happy to answer any further questions you may have.