We're glad you're here! We're pleased to welcome you as a partner for our natural products. You can conveniently shop and manage your orders in the Retailer Area tab. Use the Quick Order section to reorder your favorite products even faster.
Here in the Knowledge Center tab you will find all important materials, frequently asked questions, and other information. If you would like to learn more about our company and our history, visit the "About Casida" section.
Happy shopping and thank you for being part of our network!
You Can Place Orders Directly Through Our Dealer area.
No, we don't have a minimum order value. You can shop with us as you please.
Orders received by 8:00 a.m. will likely be shipped the same business day, otherwise the following day. The standard delivery time within Germany is 1-3 business days.
Shipping costs €4.95 within Germany. Shipping is free for orders over €50. Further information about shipping can be found in our general FAQ.
All available products are available for you to view in the merchant area. You can also download a current product overview here as a PDF. Alternatively, you can request our catalog by email.
If a product is temporarily unavailable, the availability will be updated in the shop and displayed accordingly.
Please Contact Our Support Team for this.
We accept the following payment methods:
The invoice will be sent to you by email shortly after your order has been processed.
In our dealer area, you benefit from significantly more favorable conditions; therefore, we do not offer separate arrangements regarding volume discounts or tiered pricing.
Our support is available Monday to Friday from 8:00 a.m. to 4:30 p.m. You can reach us by email at info@casida.de or by phone at +49(0)3761 7608015.
We don't currently offer any webinars or training courses. Instead, we regularly share valuable information and expertise through our newsletter, our blogs, and materials such as brochures. We also participate in various events, which we also announce through our newsletter.
Of course! We provide free product images, brochures, and other materials. Contact us to discuss your needs.
We take data protection very seriously. Your data will be used exclusively for processing your orders and for communication. Further information can be found in our Privacy Policy.
Yes, you can terminate your partnership at any time in writing by email or mail. Any outstanding invoices must be paid prior to termination.
Please take a look at our general FAQ, which contains a wealth of further information. You can also contact us directly via the contact form, email, or phone. Our team will be happy to answer any further questions you may have.