Delivery Terms and Costs

Germany domestic shipping

German domestic orders will be delivered by DHL/Deutsche Post. Free shipping for total net value exceeding 30 EUR.

For orders with advanced payments, the order delivery will proceed upon confirmation the payment transfer. The duration of transfer clearance take 1-4 days.

We recommend using PayPal as means of payment for immediate shipping.

Shipping to GermanyNet order value
0 € – 29,99 €
Net order value
from 30,00 €
Service provider
Shipping costs4,95 €0,00 €DHL/ Deutsche Post

Shipping outside Germany

Shipping to European countries

Goods will be delivered by DHL/Deutsche Post to Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Sweden, Slowakia, Slowenia, Spain, Switzerland and Czech Republic.

Shipping to Non-European countries

Goods will be delivered by DHL/Deutsche Post with tracking. Destinations covered including e.g. Great Britain, Russia, Mainland China, Hong Kong, Taiwan, Japan, Canada, Australia and New Zealand.

Note: Customs or import taxes may apply in some countries or regions.  The consignee is obliged to bear these charges where applicable.

Delivery time: Standard delivery with DHL/Deutsche Post : 2-7 working days (EU countries); 2-6 weeks (outside EU)

RegionsEuropeAsia PacificNorth AmericaService provider
8.00€14€14€DHL/Deutsche Post

 

(Special update 14.02.)To Customers in China/ Hongkong/ Macau: Due to suspension of parcel services of German Post to China, Hongkong and Macau, we are unable to deliver goods to the region. We recommend customers to purchase products through authorised Casida resellers in China, Hongkong and Macau. Please contact our customer services for details.

To Korean Customers: Please contact Casida directly for orders/ delivery to Korea.

Pharmacy quality product - Made in Germany